This Privacy Policy explains how Wander Quest processes personal data in connection with its website and guided culinary and market tour services. It applies to information collected through inquiries, bookings, communications, and website use.
This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.
We may collect identification and contact details, booking and payment information, group size, preferred dates, dietary information, meeting-point details, communication records, and technical data such as device and usage information. We use this information to manage requests, confirm availability, coordinate routes and tastings, process payments, and maintain service records.
We receive data directly from you when you submit a consultation request, make a booking, communicate by email or phone, or provide dietary and route preferences. We also collect limited technical information automatically when you use the website, and we may receive booking-related information from payment or service providers involved in completing a transaction.
We may use essential cookies to support site security and functionality, session cookies to remember temporary actions during a visit, and limited preference or analytics cookies to understand how the site is used. These cookies help us maintain the website, improve navigation, and support booking-related interactions.
You can manage cookies through your browser controls and, where available, site-level preferences. Some cookies are necessary for basic site functions, and disabling them may affect form submission, session continuity, or other core features. We do not rely on cookies to collect more information than is needed for ordinary website operation.
You may have the right to request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground applies. Some requests may be limited by legal, contractual, or operational requirements.
To exercise a privacy right, send a clear request describing the data or activity involved and the outcome you seek. We may ask for information needed to verify your identity and to locate the relevant records. If a request cannot be fully granted, we will explain the main reason where permitted by law.
We retain personal data for as long as necessary to manage inquiries, bookings, payments, service delivery, accounting, legal obligations, and legitimate business records. When data is no longer needed, we delete it or de-identify it in a reasonable manner, subject to any retention required by law.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, assess booking requests, confirm dates and group details, collect dietary information, coordinate routes and tastings, process payments, communicate meeting-point and tour details, provide customer support, maintain business records, secure the website, and meet legal or accounting obligations. We may also use limited data to improve service planning and website performance.
We may share personal data with service providers that support website hosting, communications, payment processing, record keeping, and related administrative functions. Where a booking requires coordination with venues or tasting locations, we may share limited details needed to confirm availability and deliver the requested experience. These parties are expected to use the information only for the services they provide.
We may share personal data with public authorities, regulators, courts, or other parties when disclosure is required or permitted by applicable law, or when needed to protect our rights, users, or operations. We may also disclose information to investigate fraud, security incidents, or misuse of the website.
